:root{--bg: #080D18;--surface: #0F1623;--surface-2: #151E2E;--surface-3: #1C2840;--border: rgba(255,255,255,.07);--border-2: rgba(255,255,255,.12);--accent: #6D28D9;--accent-h: #7C3AED;--accent-glow: rgba(109,40,217,.25);--text-1: #F1F5F9;--text-2: #94A3B8;--text-3: #64748B;--green: #10B981;--amber: #F59E0B;--red: #EF4444;--crimson: #DC2626;--blue: #3B82F6;--prio-critical: #F0156F;--prio-high: #FB7115;--prio-medium: #06B6D4;--prio-low: #A1A8B5;--prio-critical-bg: rgba(240,21,111,.14);--prio-high-bg: rgba(251,113,21,.14);--prio-medium-bg: rgba(6,182,212,.14);--prio-low-bg: rgba(161,168,181,.14);--radius: 12px;--radius-sm: 8px;--radius-pill: 999px;--nav-h: 60px;--trans: .18s ease}*,*:before,*:after{box-sizing:border-box;margin:0;padding:0}html,body,#root{height:100%}body{font-family:Inter,ui-sans-serif,system-ui,-apple-system,Segoe UI,sans-serif;background:var(--bg);color:var(--text-1);font-size:14px;line-height:1.6;-webkit-font-smoothing:antialiased}::-webkit-scrollbar{width:5px;height:5px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:rgba(255,255,255,.1);border-radius:3px}::-webkit-scrollbar-thumb:hover{background:rgba(255,255,255,.2)}.navbar{position:fixed;top:0;left:0;right:0;height:var(--nav-h);background:rgba(8,13,24,.9);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 28px;z-index:100}.brand{display:flex;align-items:center;gap:10px;font-weight:700;font-size:16px;color:var(--text-1);letter-spacing:-.01em}.brand-dot{width:28px;height:28px;border-radius:8px;background:linear-gradient(135deg,var(--accent),var(--accent-h));display:flex;align-items:center;justify-content:center;font-size:14px;flex-shrink:0}.tabs{display:flex;gap:3px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius-pill);padding:4px}.tab{display:flex;align-items:center;gap:7px;padding:7px 18px;border-radius:var(--radius-pill);border:none;background:transparent;color:var(--text-2);font-size:13px;font-weight:500;cursor:pointer;transition:color var(--trans),background var(--trans);white-space:nowrap}.tab:hover{color:var(--text-1)}.tab.active{background:var(--accent);color:#fff}.tab-badge{background:var(--red);color:#fff;font-size:10px;font-weight:700;min-width:16px;height:16px;padding:0 4px;border-radius:var(--radius-pill);display:inline-flex;align-items:center;justify-content:center;line-height:1}.app{min-height:100vh}.main{padding-top:var(--nav-h);height:100vh;overflow:hidden}.chat-view{height:100%;display:flex;align-items:center;justify-content:center;padding:24px;background:radial-gradient(ellipse 80% 50% at 50% 0%,rgba(109,40,217,.07),transparent)}.chat-widget{width:100%;max-width:700px;height:calc(100vh - var(--nav-h) - 48px);display:flex;flex-direction:column;background:var(--surface);border:1px solid var(--border);border-radius:18px;overflow:hidden;box-shadow:0 32px 80px #0009,0 0 0 1px #ffffff08}.chat-header{display:flex;align-items:center;gap:12px;padding:16px 20px;border-bottom:1px solid var(--border);flex-shrink:0;background:var(--surface-2)}.chat-avatar{width:38px;height:38px;border-radius:50%;background:linear-gradient(135deg,var(--accent),var(--accent-h));display:flex;align-items:center;justify-content:center;font-size:17px;flex-shrink:0}.chat-header-text h3{font-size:14px;font-weight:600;color:var(--text-1);line-height:1.2}.chat-status{display:flex;align-items:center;gap:5px;font-size:12px;color:var(--green);margin-top:2px}.chat-status:before{content:"";width:6px;height:6px;border-radius:50%;background:var(--green);flex-shrink:0}.chat-body{flex:1;overflow-y:auto;padding:24px 20px;display:flex;flex-direction:column;gap:2px}.chat-welcome{display:flex;flex-direction:column;align-items:center;justify-content:center;height:100%;gap:14px;text-align:center;padding:24px}.chat-welcome-icon{width:64px;height:64px;border-radius:50%;background:linear-gradient(135deg,rgba(109,40,217,.15),rgba(109,40,217,.05));border:1px solid rgba(109,40,217,.3);display:flex;align-items:center;justify-content:center;font-size:28px}.chat-welcome h2{font-size:18px;font-weight:600;color:var(--text-1)}.chat-welcome p{font-size:13px;color:var(--text-2);max-width:300px;line-height:1.7}.bubble-row{display:flex;flex-direction:column;margin-bottom:10px}.bubble-row.user{align-items:flex-end}.bubble-row.assistant{align-items:flex-start}.bubble-time{font-size:10px;color:var(--text-3);padding:0 4px;margin-top:3px}.bubble{max-width:75%;padding:11px 15px;border-radius:16px;line-height:1.65;word-break:break-word;white-space:pre-wrap;font-size:13.5px;animation:bubbleIn .15s ease}.bubble.user{background:linear-gradient(135deg,var(--accent),#5B21B6);color:#fff;border-bottom-right-radius:4px}.bubble.assistant{background:var(--surface-2);border:1px solid var(--border);color:var(--text-1);border-bottom-left-radius:4px}.bubble.escalated{background:rgba(109,40,217,.08);border:1px solid rgba(109,40,217,.25);color:var(--text-1);border-bottom-left-radius:4px}@keyframes bubbleIn{0%{opacity:0;transform:translateY(8px) scale(.97)}to{opacity:1;transform:none}}.typing-indicator{display:flex;gap:5px;padding:13px 15px;background:var(--surface-2);border:1px solid var(--border);border-radius:16px 16px 16px 4px;width:fit-content;margin-bottom:10px}.typing-indicator span{width:7px;height:7px;border-radius:50%;background:var(--text-3);animation:typingBounce 1.3s infinite}.typing-indicator span:nth-child(2){animation-delay:.22s}.typing-indicator span:nth-child(3){animation-delay:.44s}@keyframes typingBounce{0%,60%,to{transform:translateY(0);opacity:.35}30%{transform:translateY(-8px);opacity:1}}.ticket-banner{margin:4px 0 12px;padding:11px 14px;background:rgba(16,185,129,.08);border:1px solid rgba(16,185,129,.2);border-radius:var(--radius);font-size:12px;color:var(--green);display:flex;align-items:center;gap:8px;animation:bubbleIn .2s ease}.chat-input-area{padding:14px 18px 16px;border-top:1px solid var(--border);display:flex;flex-direction:column;gap:8px;flex-shrink:0;background:var(--surface-2)}.chat-input-row{display:flex;gap:10px;align-items:flex-end}.chat-input-area textarea{flex:1;padding:11px 14px;background:var(--surface-3);border:1px solid var(--border);border-radius:var(--radius);color:var(--text-1);font-family:inherit;font-size:13.5px;resize:none;min-height:44px;max-height:130px;line-height:1.5;outline:none;transition:border-color var(--trans)}.chat-input-area textarea:focus{border-color:#6d28d980}.chat-input-area textarea::placeholder{color:var(--text-3)}.send-btn{width:44px;height:44px;flex-shrink:0;border-radius:var(--radius);border:none;background:var(--accent);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:17px;transition:background var(--trans),transform var(--trans)}.send-btn:hover:not(:disabled){background:var(--accent-h);transform:scale(1.04)}.send-btn:disabled{opacity:.45;cursor:not-allowed;transform:none}.input-hint{font-size:11px;color:var(--text-3)}.tickets-table-view{height:100%;overflow-y:auto;display:flex;flex-direction:column}.ticket-page-view{height:100%;overflow-y:auto;background:var(--bg)}.tickets-page{display:flex;flex-direction:column}.tickets-page-header{display:flex;align-items:center;justify-content:space-between;gap:14px;padding:14px 24px;border-bottom:1px solid var(--border);background:var(--surface-2);flex-shrink:0;flex-wrap:wrap}.tph-left{display:flex;align-items:center;gap:10px;flex-shrink:0}.tph-left h2{font-size:15px;font-weight:600}.tph-filters{display:flex;align-items:center;gap:8px;flex-wrap:wrap;flex:1;justify-content:flex-end}.tph-search{min-width:200px}.tph-filter-sel{flex:unset;width:auto}.tickets-tbl-wrap{padding:0 24px 32px}.tickets-tbl{width:100%;border-collapse:collapse;font-size:13px}.tickets-tbl th{text-align:left;padding:12px 14px;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);border-bottom:1px solid var(--border);white-space:nowrap;position:sticky;top:0;background:var(--bg);z-index:1}.tickets-tbl-row{cursor:pointer}.tickets-tbl-row td{padding:13px 14px;border-bottom:1px solid rgba(255,255,255,.03);vertical-align:middle;color:var(--text-1);transition:background var(--trans)}.tickets-tbl-row:hover td{background:rgba(255,255,255,.025)}.tbl-title-cell{display:block;max-width:380px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-weight:500}.tbl-assignee{font-size:12px;color:var(--text-2)}.tbl-null{color:var(--text-3);font-style:italic}.tbl-time{font-size:12px;color:var(--text-3);white-space:nowrap}.td-breadcrumb{margin-bottom:22px}.td-back-btn{background:transparent;border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-3);font-size:12px;font-weight:500;padding:6px 13px;cursor:pointer;transition:var(--trans)}.td-back-btn:hover{color:var(--text-1);border-color:var(--border-2)}.filter-bar{padding:14px 16px;border-bottom:1px solid var(--border);display:flex;flex-direction:column;gap:10px;flex-shrink:0;background:var(--surface-2)}.filter-bar-head{display:flex;align-items:center;justify-content:space-between}.filter-bar-head h2{font-size:14px;font-weight:600}.count-badge{background:var(--surface-3);border:1px solid var(--border);color:var(--text-2);font-size:11px;font-weight:600;padding:2px 9px;border-radius:var(--radius-pill)}.search-wrap{position:relative}.search-icon{position:absolute;left:10px;top:50%;transform:translateY(-50%);color:var(--text-3);font-size:12px;pointer-events:none}.search-input{width:100%;padding:8px 12px 8px 30px;background:var(--surface-3);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-1);font-size:13px;outline:none;transition:border-color var(--trans)}.search-input:focus{border-color:#6d28d980}.search-input::placeholder{color:var(--text-3)}.filter-row{display:flex;gap:6px}.filter-select{flex:1;padding:7px 8px;background:var(--surface-3);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-2);font-size:12px;outline:none;cursor:pointer;transition:border-color var(--trans)}.filter-select:focus{border-color:#6d28d980}.filter-select option{background:#1C2840}.filter-date{flex:1;padding:7px 8px;background:var(--surface-3);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-2);font-size:11px;outline:none;cursor:pointer;transition:border-color var(--trans);color-scheme:dark}.filter-date:focus{border-color:#6d28d980}.clear-filters-btn{padding:6px 11px;background:transparent;border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-3);font-size:11px;cursor:pointer;transition:var(--trans);white-space:nowrap}.clear-filters-btn:hover{color:var(--text-1);border-color:var(--border-2)}.tickets-list-body{flex:1;overflow-y:auto;padding:8px}.tickets-empty{padding:56px 20px;text-align:center;color:var(--text-3);font-size:13px;line-height:1.8}.ticket-card{display:flex;gap:10px;padding:13px 12px;border-radius:var(--radius);cursor:pointer;border:1px solid transparent;transition:background var(--trans),border-color var(--trans);margin-bottom:3px}.ticket-card:hover{background:var(--surface-2);border-color:var(--border)}.ticket-card.selected{background:var(--surface-2);border-color:#6d28d980}.prio-stripe{width:3px;border-radius:2px;flex-shrink:0;align-self:stretch;min-height:36px}.prio-stripe.low{background:var(--prio-low)}.prio-stripe.medium{background:var(--prio-medium)}.prio-stripe.high{background:var(--prio-high)}.prio-stripe.critical{background:var(--prio-critical)}.ticket-card-inner{flex:1;min-width:0}.tc-row1{display:flex;align-items:flex-start;justify-content:space-between;gap:8px;margin-bottom:5px}.tc-title{font-size:13px;font-weight:500;color:var(--text-1);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1;line-height:1.3}.tc-row2{display:flex;align-items:center;gap:8px;font-size:11px;color:var(--text-3)}.tc-id{font-family:monospace}.badge{display:inline-flex;align-items:center;padding:2px 8px;border-radius:var(--radius-pill);font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.05em;white-space:nowrap}.badge.prio-low{background:var(--prio-low-bg);color:#c7ccd4}.badge.prio-medium{background:var(--prio-medium-bg);color:#67e8f9}.badge.prio-high{background:var(--prio-high-bg);color:#fdba74}.badge.prio-critical{background:var(--prio-critical-bg);color:#fb7ca8}.badge.status-open{background:rgba(59,130,246,.12);color:#93c5fd}.badge.status-in_progress{background:rgba(245,158,11,.12);color:#fcd34d}.badge.status-resolved{background:rgba(16,185,129,.12);color:#6ee7b7}.badge.status-closed{background:rgba(100,116,139,.1);color:#94a3b8}.ticket-empty-state{height:100%;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px;color:var(--text-3);padding:40px;text-align:center}.ticket-empty-state .empty-icon{font-size:48px;opacity:.35}.ticket-empty-state p{font-size:13px;line-height:1.7;max-width:240px}.ticket-detail{padding:28px 32px}.td-header{display:flex;align-items:flex-start;justify-content:space-between;gap:20px;padding-bottom:22px;border-bottom:1px solid var(--border)}.td-title-block{flex:1}.td-ticket-id{font-size:11px;color:var(--text-3);font-family:monospace;margin-bottom:7px}.td-title-block h2{font-size:20px;font-weight:600;color:var(--text-1);line-height:1.3;margin-bottom:12px}.td-badges{display:flex;gap:7px;flex-wrap:wrap}.td-actions{display:flex;gap:8px;flex-shrink:0;flex-wrap:wrap;align-items:flex-start}.td-btn{padding:8px 14px;border-radius:var(--radius-sm);border:1px solid var(--border);background:var(--surface-2);color:var(--text-2);font-size:12px;font-weight:500;cursor:pointer;transition:var(--trans);white-space:nowrap}.td-btn:hover{color:var(--text-1);border-color:var(--border-2)}.td-btn.in-progress{border-color:#f59e0b4d;color:var(--amber)}.td-btn.in-progress:hover{background:rgba(245,158,11,.08)}.td-btn.resolve{border-color:#10b9814d;color:var(--green)}.td-btn.resolve:hover{background:rgba(16,185,129,.08)}.td-btn.close{border-color:#64748b4d}.td-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px;margin-top:22px}.td-section{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px 20px}.td-section.full{grid-column:1 / -1}.td-section-title{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text-3);margin-bottom:14px}.td-rows{display:flex;flex-direction:column;gap:9px}.td-row{display:flex;gap:10px;font-size:13px;align-items:flex-start}.td-lbl{color:var(--text-3);min-width:120px;flex-shrink:0;font-size:12px;padding-top:1px}.td-val{color:var(--text-1);word-break:break-word;line-height:1.5}.td-val.null-val{color:var(--text-3);font-style:italic}.td-val.mono{font-family:monospace;font-size:12px}.td-val.deadline-overdue{color:#e05252;font-weight:600}.td-deadline-reason{color:var(--text-3);font-style:italic;font-weight:400}.td-summary{font-size:13.5px;color:var(--text-1);line-height:1.7}.suggested-step{background:rgba(109,40,217,.07);border:1px solid rgba(109,40,217,.2);border-radius:var(--radius-sm);padding:13px 15px;font-size:13px;color:var(--text-1);line-height:1.65}.excerpt-list{display:flex;flex-direction:column;gap:8px}.excerpt-msg{padding:10px 14px;border-radius:var(--radius-sm);font-size:13px;line-height:1.6;white-space:pre-wrap;word-break:break-word}.excerpt-msg.user{background:rgba(109,40,217,.1);border:1px solid rgba(109,40,217,.2);margin-left:24px}.excerpt-msg.assistant{background:var(--surface-2);border:1px solid var(--border);margin-right:24px}.excerpt-role{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.06em;color:var(--text-3);margin-bottom:4px}.assignee-row{display:flex;gap:8px}.assignee-input{flex:1;padding:9px 12px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-1);font-size:13px;outline:none;transition:border-color var(--trans)}.assignee-input:focus{border-color:#6d28d980}.assignee-input::placeholder{color:var(--text-3)}.assignee-save-btn{padding:9px 16px;background:var(--accent);border:none;border-radius:var(--radius-sm);color:#fff;font-size:12px;font-weight:500;cursor:pointer;transition:background var(--trans);white-space:nowrap}.assignee-save-btn:hover{background:var(--accent-h)}.assignee-save-btn:disabled{opacity:.5;cursor:not-allowed}.saved-ok{font-size:11px;color:var(--green);margin-top:6px}.auto-assign-btn{padding:9px 13px;background:transparent;border:1px solid rgba(109,40,217,.35);border-radius:var(--radius-sm);color:var(--accent-h);font-size:12px;font-weight:500;cursor:pointer;transition:var(--trans);white-space:nowrap}.auto-assign-btn:hover:not(:disabled){background:rgba(109,40,217,.08);border-color:var(--accent-h)}.auto-assign-btn:disabled{opacity:.45;cursor:not-allowed}.auto-assign-msg{font-size:11px;color:var(--accent-h);margin-top:6px;line-height:1.5}@media (max-width: 1100px){.td-grid{grid-template-columns:1fr}.td-section.full{grid-column:1}}@media (max-width: 900px){.tickets-page-header{flex-direction:column;align-items:flex-start}.tph-filters{justify-content:flex-start;width:100%}.ticket-detail{padding:18px}.tickets-tbl-wrap{padding:0 12px 24px}.tbl-title-cell{max-width:200px}.chat-view{padding:12px}.navbar{padding:0 16px}.tab{padding:7px 12px;font-size:12px}}.navbar-user{display:flex;align-items:center;gap:10px;flex-shrink:0}.navbar-user-info{display:flex;align-items:center;gap:8px}.navbar-username{font-size:13px;font-weight:500;color:var(--text-2)}.navbar-role-badge{font-size:9px!important}.logout-btn{width:32px;height:32px;border-radius:var(--radius-sm);border:1px solid var(--border);background:transparent;color:var(--text-3);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:15px;transition:var(--trans)}.logout-btn:hover{color:var(--red);border-color:#ef44444d}.login-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(ellipse 80% 60% at 50% 0%,rgba(109,40,217,.1),transparent 60%),var(--bg);padding:24px}.login-card{width:100%;max-width:420px;background:var(--surface);border:1px solid var(--border);border-radius:20px;padding:40px 36px;box-shadow:0 40px 100px #0009}.login-brand{text-align:center;margin-bottom:28px}.login-logo{width:52px;height:52px;border-radius:14px;background:linear-gradient(135deg,var(--accent),var(--accent-h));display:flex;align-items:center;justify-content:center;font-size:24px;margin:0 auto 14px}.login-brand h1{font-size:22px;font-weight:700;color:var(--text-1);margin-bottom:4px}.login-brand p{font-size:13px;color:var(--text-3)}.login-tabs{display:flex;gap:3px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-pill);padding:4px;margin-bottom:24px}.login-tab{flex:1;padding:8px;border-radius:var(--radius-pill);border:none;background:transparent;color:var(--text-2);font-size:13px;font-weight:500;cursor:pointer;transition:var(--trans)}.login-tab:hover{color:var(--text-1)}.login-tab.active{background:var(--accent);color:#fff}.login-form{display:flex;flex-direction:column;gap:16px}.login-field{display:flex;flex-direction:column;gap:6px}.login-field label{font-size:12px;font-weight:600;color:var(--text-2);text-transform:uppercase;letter-spacing:.05em}.login-field .optional{font-weight:400;text-transform:none;color:var(--text-3);letter-spacing:0}.login-field input{padding:11px 14px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius);color:var(--text-1);font-size:14px;font-family:inherit;outline:none;transition:border-color var(--trans)}.login-field input:focus{border-color:#6d28d980}.login-field input::placeholder{color:var(--text-3)}.login-error{background:rgba(239,68,68,.08);border:1px solid rgba(239,68,68,.25);border-radius:var(--radius-sm);padding:10px 14px;font-size:13px;color:#fca5a5}.login-submit{width:100%;padding:13px;background:var(--accent);border:none;border-radius:var(--radius);color:#fff;font-size:14px;font-weight:600;cursor:pointer;transition:background var(--trans),transform var(--trans);margin-top:4px}.login-submit:hover:not(:disabled){background:var(--accent-h);transform:translateY(-1px)}.login-submit:disabled{opacity:.5;cursor:not-allowed;transform:none}.login-hint{text-align:center;margin-top:16px;font-size:13px;color:var(--text-3)}.link-btn{background:none;border:none;color:var(--accent-h);cursor:pointer;font-size:inherit;padding:0;text-decoration:underline;text-underline-offset:2px}.login-default-creds{margin-top:16px;padding:10px 14px;background:rgba(109,40,217,.06);border:1px solid rgba(109,40,217,.15);border-radius:var(--radius-sm);font-size:12px;color:var(--text-3);text-align:center;display:flex;align-items:center;justify-content:center;gap:6px;flex-wrap:wrap}.login-default-creds code{background:rgba(255,255,255,.08);padding:2px 6px;border-radius:4px;font-family:monospace;color:var(--text-2);font-size:12px}.admin-view{height:100%;overflow-y:auto;padding:28px 32px}.admin-panel{max-width:1100px}.ap-header{display:flex;align-items:flex-start;justify-content:space-between;margin-bottom:24px;gap:16px;flex-wrap:wrap}.ap-header h2{font-size:20px;font-weight:600}.ap-sub{font-size:13px;color:var(--text-3);margin-top:3px}.ap-header-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.ap-feedback{font-size:12px;color:var(--green)}.ap-create-btn{padding:9px 16px;background:var(--accent);border:none;border-radius:var(--radius-sm);color:#fff;font-size:13px;font-weight:500;cursor:pointer;transition:background var(--trans);white-space:nowrap}.ap-create-btn:hover{background:var(--accent-h)}.ap-create-form,.ap-reset-form{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:22px 24px;margin-bottom:20px;animation:bubbleIn .15s ease}.ap-create-form h3,.ap-reset-form h3{font-size:14px;font-weight:600;margin-bottom:16px;color:var(--text-1)}.ap-form-row{display:flex;gap:14px;margin-bottom:14px;flex-wrap:wrap}.ap-form-row .login-field{flex:1;min-width:160px}.ap-table-wrap{overflow-x:auto}.ap-table{width:100%;border-collapse:collapse;font-size:13px}.ap-table th{text-align:left;padding:10px 14px;font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--text-3);border-bottom:1px solid var(--border);white-space:nowrap}.ap-table td{padding:12px 14px;border-bottom:1px solid rgba(255,255,255,.03);vertical-align:middle;color:var(--text-1)}.ap-table tr:hover td{background:rgba(255,255,255,.02)}.inactive-row td{opacity:.5}.ap-user-cell{display:flex;flex-direction:column;gap:2px}.ap-username{font-weight:500}.ap-fullname{font-size:12px;color:var(--text-2)}.ap-email{font-size:11px;color:var(--text-3)}.ap-date{font-size:12px;color:var(--text-3);white-space:nowrap}.ap-role-select{padding:5px 8px;background:var(--surface-2);border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-1);font-size:12px;outline:none;cursor:pointer}.ap-role-select:focus{border-color:#6d28d966}.ap-role-select option{background:#1C2840}.ap-actions{display:flex;gap:6px;flex-wrap:wrap}.ap-action-btn{padding:5px 10px;background:transparent;border:1px solid var(--border);border-radius:var(--radius-sm);color:var(--text-3);font-size:11px;cursor:pointer;transition:var(--trans);white-space:nowrap}.ap-action-btn:hover{color:var(--text-1);border-color:var(--border-2)}.ap-action-btn.delete{border-color:#ef444433;color:#ef4444b3}.ap-action-btn.delete:hover{background:rgba(239,68,68,.08);color:var(--red);border-color:var(--red)}.ap-action-btn.deactivate{border-color:#f59e0b33;color:#f59e0bb3}.ap-action-btn.deactivate:hover{background:rgba(245,158,11,.08);color:var(--amber)}.ap-action-btn.activate{border-color:#10b98133;color:#10b981b3}.ap-action-btn.activate:hover{background:rgba(16,185,129,.08);color:var(--green)}.dashboard-panel{flex-shrink:0;padding:20px 24px 0;background:var(--bg);border-bottom:1px solid var(--border)}.dashboard-panel-header{display:flex;align-items:baseline;justify-content:space-between;margin-bottom:16px}.dashboard-title{font-size:13px;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--text-3)}.dashboard-updated{font-size:11px;color:var(--text-3);opacity:.7}.dashboard-meta-row{display:flex;gap:24px;padding:10px 0 16px;font-size:12px;color:var(--text-3)}.dashboard-meta-row strong{color:var(--text-2)}.stat-cards-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:12px;margin-bottom:16px}.stat-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px 18px 14px;display:flex;flex-direction:column;gap:6px;transition:transform var(--trans),box-shadow var(--trans),border-color var(--trans);cursor:default}.stat-card:hover{transform:translateY(-3px);box-shadow:0 8px 28px #0006;border-color:var(--border-2)}.stat-card.hl-red:hover{box-shadow:0 8px 24px #ef44442e}.stat-card.hl-green:hover{box-shadow:0 8px 24px #10b98126}.stat-card.hl-accent:hover{box-shadow:0 8px 24px #6d28d933}.stat-card-icon{font-size:18px;line-height:1}.stat-card-value{font-size:28px;font-weight:700;line-height:1;color:var(--text-1)}.stat-card-value.color-red{color:var(--red)}.stat-card-value.color-green{color:var(--green)}.stat-card-value.color-accent{color:var(--accent-h)}.stat-card-label{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.07em;color:var(--text-3)}.charts-row{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:12px;margin-bottom:4px}.chart-card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;display:flex;flex-direction:column;align-items:center;gap:12px;transition:border-color var(--trans),box-shadow var(--trans)}.chart-card:hover{border-color:var(--border-2);box-shadow:0 4px 20px #00000040}.chart-card-title{font-size:10px;font-weight:700;text-transform:uppercase;letter-spacing:.08em;color:var(--text-3);align-self:flex-start}.donut-ring-wrap{position:relative;display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}.donut-center-label{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);text-align:center;pointer-events:none;line-height:1}.donut-center-value{display:block;font-size:20px;font-weight:700;color:var(--text-1)}.donut-center-sub{display:block;font-size:9px;text-transform:uppercase;letter-spacing:.06em;color:var(--text-3);margin-top:3px}@keyframes donutIn{0%{stroke-dasharray:0 999}to{stroke-dasharray:var(--dash-end)}}.donut-segment{animation:donutIn .9s cubic-bezier(.4,0,.2,1) both}.donut-legend{display:flex;flex-wrap:wrap;gap:6px 12px;justify-content:center;width:100%}.donut-legend-item{display:flex;align-items:center;gap:5px;font-size:11px;color:var(--text-2)}.donut-legend-dot{width:7px;height:7px;border-radius:50%;flex-shrink:0}.donut-legend-count{color:var(--text-3);font-size:10px}.donut-empty{font-size:11px;color:var(--text-3);font-style:italic}.tickets-list-wrapper{flex:1}.tickets-tbl-row:hover td:first-child{box-shadow:inset 3px 0 0 var(--accent)}@keyframes criticalPulse{0%,to{box-shadow:0 0 #dc262600}50%{box-shadow:0 0 0 4px #dc262640}}.badge.prio-critical{animation:criticalPulse 2.5s ease-in-out infinite}@keyframes skeletonPulse{0%,to{opacity:1}50%{opacity:.4}}.dashboard-skeleton{margin-bottom:16px;animation:skeletonPulse 1.4s ease-in-out infinite}.skeleton-bar{background:rgba(255,255,255,.05);border-radius:var(--radius-sm);height:72px;margin-bottom:10px}.skeleton-bar.short{height:16px;width:140px;margin-bottom:12px}@media (max-width: 900px){.dashboard-panel{padding:14px 16px 0}.charts-row{grid-template-columns:1fr}.stat-card-value{font-size:22px}.stat-cards-row{grid-template-columns:repeat(2,1fr)}}